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Required Information - Each technical
support request should include:
-
Customer identification: company,
location
-
Contact information: name, phone, and
email address
-
Short problem description
-
Call-back instructions
Contacting Our Technical Support
- In the U.S. and
Canada, please send your technical support request by phone or
email:
Monday to Friday
8 AM to 5 PM EST
866-851-2923 Toll Free
support@virtelus.com
VIRTEL's technical support will
typically call
back within a couple of hours.
Outside U.S. and Canada - Please email or call your
national distributor or
Syspertec Communication at
support@syspertec.com
or +33 (0)1 46 02 60 42.
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